Safe Play Commitment

Responsible Gaming at eq98

Gaming is meant to be enjoyable. eq98 provides tools that let you set budgets, control your time and step away when you need to — all directly within your account settings. This page explains every option available to you.

Tools Available on Your Account
Deposit limits (daily / weekly / monthly)
Session time reminders
Reality checks with session summaries
Cooling-off period (24 hrs to 6 weeks)
Self-exclusion (30 days to permanent)

Your Safe Play Tools

Six controls built into every eq98 account. Find them in your account settings under "Responsible Gaming".

Deposit Limits

Set a cap on how much PKR you can deposit in a 24-hour period, across a week or across a full calendar month. Once a limit is active, no deposit above it will be processed — the system enforces it automatically. Reducing a limit takes effect immediately. Increasing a limit has a 24-hour cooling period before it activates.

Session Time Reminders

Choose a session length — 30 minutes, 1 hour, 2 hours or a custom duration — and eq98 will display an on-screen notification when you reach it. The reminder tells you how long you have been playing and what your net result for the session is. You decide what to do with that information — it's about awareness, not enforcement.

Reality Checks

Reality checks are automatic pop-up summaries that appear at regular intervals during a gaming session. They display your net win or loss for the current session, the total time elapsed and your current account balance. Reality checks are a straightforward way to stay grounded about what is actually happening in a session rather than going by feel.

Cooling-Off Period

A cooling-off period temporarily locks your account from placing bets or making deposits. Available for 24 hours, 48 hours, 1 week or 6 weeks. During the cooling-off period, you can still log in and view your account and history, but you cannot fund the account or play. The period cannot be shortened once activated.

Self-Exclusion

Self-exclusion suspends your account for a defined period or permanently. Options are 30 days, 90 days, 6 months, 1 year or indefinite. During self-exclusion, you cannot log in or access any part of the platform. eq98 will also suppress any promotional communications to your account during the exclusion period. Self-exclusion cannot be reversed before the chosen period ends.

Account History Review

Your complete transaction history — every PKR deposit, withdrawal, bet placed and game result — is accessible in the account section. You can filter by date range, game type or transaction type. Reviewing your history regularly is one of the simplest and most effective ways to maintain an accurate picture of your gaming activity over time.

Quick Self-Assessment

These questions are not diagnostic — they're a prompt for honest reflection. If you answer yes to several of them, it may be worth taking a break or setting a limit.

1

Do you sometimes spend more on gaming than you planned to when you started the session?

2

Have you ever deposited more money to chase a loss from an earlier session?

3

Do you feel irritable or restless when you're not able to play — during cricket matches, PSL games or at other times?

4

Have you found yourself thinking about gaming frequently when you're doing other things?

5

Have you borrowed money or used money set aside for household expenses to fund gaming activity?

6

Have you tried to cut back on your gaming and found it difficult to do so?

7

Do you hide your gaming activity or the amounts you spend from family members?

If you answered yes to two or more of these questions, the responsible gaming tools on your eq98 account — particularly deposit limits and cooling-off — are there for exactly this situation. Use them. They cost nothing and are in place in under a minute.

Healthy Play vs Warning Signs

The difference between enjoyable gaming and problematic gaming usually comes down to a handful of consistent behaviours.

Playing within a set PKR budget

You decide how much you are willing to spend before you start, and you stop when that amount is used — regardless of whether you are winning or losing.

Increasing deposits to chase losses

Depositing more after a losing session with the goal of winning back what you have lost is one of the clearest warning signs of gambling harm.

Treating gaming as entertainment

Viewing the cost of gaming in the same way you would a cinema ticket or a meal out — money spent on an activity, not an investment with expected returns.

Relying on winnings for regular expenses

If you are counting on gaming winnings to cover rent, bills, food or other regular costs, the activity has shifted from entertainment to financial dependency.

Logging off when the session limit fires

When your session reminder or reality check appears, treating it as a genuine decision point rather than something to dismiss and ignore.

Gaming to manage stress or low mood

Using gaming as a way to escape difficult feelings or stressful situations is a pattern that tends to lead to heavier use over time.

How to Set Your Limits

All responsible gaming tools are accessible through your account settings. Here is the process for setting a deposit limit or activating a self-exclusion.

1
Log In to Your eq98 Account

Visit the platform and log in using your registered mobile number and password. All responsible gaming settings are account-specific and require you to be logged in to access.

2
Go to Account Settings

Click on your account icon in the top right corner of the screen and select "Account Settings" from the dropdown menu. Then select the "Responsible Gaming" tab.

3
Choose Your Tool

Select the control you want to activate — deposit limit, session reminder, cooling-off or self-exclusion. Each tool has a short description and the available options listed clearly.

4
Set Your Parameters and Confirm

Enter your chosen PKR limit amount or select a time period from the available options. Confirm the setting. The tool activates immediately for most options. Deposit limit increases have a 24-hour delay — all reductions are instant.

5
Verify via OTP if Required

For self-exclusion and cooling-off activations, an OTP will be sent to your registered mobile number to confirm the request. This step prevents accidental activation.

Limit Reference Guide

How each tool works and what to expect once it is active.

Tool Takes Effect Can Be Reversed?
Deposit limit (reduce) Immediately Yes — increase has 24-hr delay
Deposit limit (increase) After 24 hours Yes — after cooling period
Session reminder Next session Yes — can be adjusted anytime
Reality check Next session Yes — interval can be changed
Cooling-off period Immediately No — must complete full period
Self-exclusion (30–365 days) Immediately No — cannot be shortened
Self-exclusion (permanent) Immediately No

If you are in self-exclusion and feel the urge to attempt to create a new account on a different platform, that is the self-exclusion working as intended. The purpose is to create distance from the impulse to play — give it the full period before reassessing.

About Responsible Gaming at eq98

Online gaming — whether that's cricket betting during a PSL fixture, a Bingo session or a round of Fish Games — is something a lot of people in Pakistan enjoy as a regular form of entertainment. For the vast majority, it stays exactly that: entertainment, funded from a set budget, played for fun. eq98 is built around that majority. The platform is meant to be enjoyable, and every product decision is made with that in mind.

But we also know that for some people, gaming can become something more than entertainment. The line is not always obvious from the inside — it tends to shift gradually rather than suddenly. One missed deposit limit. One session that ran long. One loss chased with a bigger deposit. That's why the tools on this page exist, and why they're built directly into every account rather than hidden behind a contact form. They're there if you need them, and they're simple to use.

The Basics: Budget Before You Play

The single most effective thing any player can do before opening the sports betting section, entering a Bingo room or starting a Fish Games session is to decide, in advance, how much PKR they are willing to spend. Not how much they are hoping to win — how much they are comfortable losing. Gaming outcomes are uncertain by nature. The PKR you deposit into a gaming session should be money you are prepared not to see again. If that framing feels uncomfortable, it is a useful signal.

Once you have decided on a session budget, the deposit limit tool on your eq98 account enforces it automatically. Set a daily limit of PKR 500 and no deposit above that amount will go through in a 24-hour period — not because of a manual check, but because the system blocks it. Reducing your limit takes effect the moment you save it. This is intentional: if you are in a session and feel the urge to top up beyond your intended budget, the limit should be the barrier that stops you, not a setting you can change instantly in that moment.

Time and Attention Matter Too

Deposit limits address the financial side of gaming control. Session time reminders and reality checks address the time and attention side. It is easy to lose track of how long you have been playing, particularly during an engaging PSL live betting session or a Fish Games run with a strong multiplier streak. An hour can feel like twenty minutes. Session reminders and reality checks put the clock and the score back in front of you at regular intervals.

A reality check that tells you you've been playing for 90 minutes and are down PKR 800 is not making a judgement — it's just the facts. What you do with that information is entirely your decision. But having the information matters. Many players report that simply seeing the session summary at regular intervals changes how they feel about continuing, in a way that vague awareness of time passing does not.

When You Need More Than a Limit

For some players, a deposit limit is enough. For others, particularly during a stressful period at work, a difficult time at home or after a significant loss, a harder boundary is more useful. eq98's cooling-off and self-exclusion options exist for exactly this situation.

A cooling-off period gives you a defined break — 24 hours to 6 weeks — where the account is locked for deposits and play. You can still log in and review your history. It's the equivalent of handing your keys to someone else for a set period: not permanent, but firm enough to prevent impulsive decisions during the period.

Self-exclusion goes further. It suspends the account entirely — no login, no play, no marketing from eq98. The minimum period is 30 days; there is also a permanent option. Once a self-exclusion is activated, it cannot be shortened. That firmness is the point. If you are in a place where you feel you need to stop, a tool that can be easily reversed in the heat of the moment isn't much of a tool.

Who This Is For: Adults Making Informed Decisions

eq98 is for adults aged 18 and over. That is a hard rule, not a formality. Age verification is carried out at registration and may be repeated at any point. The minimum age requirement exists because the ability to make genuinely informed decisions about money, risk and entertainment is something that develops with adulthood. Gaming — like a lot of activities involving financial decisions — requires a level of maturity and self-awareness that is not reliably present in younger players.

If you are a parent or guardian and have concerns that someone in your household who is under 18 may be accessing online gaming platforms, the most effective step is device-level filtering or parental control software. eq98 will not be able to prevent access from a shared device through account controls alone.

Seeking Support

If you feel that your gaming activity has become a problem — or if someone close to you has raised concerns — taking that seriously is the right response, even if it is uncomfortable. The responsible gaming tools on your eq98 account are a starting point. For more significant concerns, speaking to a trusted family member, a close friend or a healthcare professional is the appropriate step. eq98 does not provide counselling or clinical support, but we can tell you from the account side: the tools are there, they work, and using them when you need them is the right move.

Common Questions

Answers to what members ask most about responsible gaming on eq98.

Yes. Any reduction to an existing deposit limit takes effect the moment you save it — there is no delay. If your current daily limit is PKR 2,000 and you reduce it to PKR 500, that lower limit applies immediately for the rest of the current 24-hour period. The 24-hour delay only applies when increasing a limit, to prevent impulsive reversals.

Your balance is held securely in your account throughout the self-exclusion period. You cannot access it for play, but it is not removed or voided. When the self-exclusion period ends — or if you request account closure — the remaining balance can be withdrawn to your registered payment method (JazzCash, Easypaisa or bank account) following standard verification.

During a cooling-off period, your marketing preferences remain as set. If you want promotional communications paused during the cooling-off period, update your communication preferences in the account settings or contact the support team and they will suppress marketing for the duration. During a full self-exclusion, all promotional communications are suppressed automatically without any action needed from you.

eq98 can only act on requests made by the account holder directly — we cannot apply limits or close an account on behalf of a third party. The most effective steps you can take are: having an honest conversation with them about what you have noticed, suggesting they review this page and use the tools available, and — if the situation warrants it — speaking to a healthcare professional or counsellor who can provide appropriate support.

Log in to your eq98 account and go to Account Settings, then select "History". You can view your full deposit history, withdrawal records, bets placed and game results. Use the date filter to narrow the view to a specific period. The history section shows amounts in PKR and includes the payment method used for each transaction.

No. eq98 is strictly for adults aged 18 and over with no exceptions. Age verification is carried out at registration. We may request documentary proof of age — such as a CNIC — at any point. Accounts found to have been registered by someone under 18 are closed immediately, any balance is voided, and the data is removed in line with our Privacy Policy.

Play Responsibly — And Play on eq98

Set your limits before your first session. All tools are in your account settings and take under a minute to activate. Ready to register? It's free and takes two minutes.

18+ only. All PKR gaming. Terms and Conditions apply.